Terms & Conditions
- Hope Group is not a college/university; we act as a facilitator between students and educational institutions.
- We offer career counseling, admission guidance, and application support services.
- All final admission decisions are made by the respective colleges/universities, not by Hope Group.
- Students must provide accurate, truthful, and complete information during the counseling and application process.
- It is the student's responsibility to verify eligibility, deadlines, fee structure, and course details directly with the
institution.
- Hope Group may assist in communication but does not guarantee admission to any institution.
- Any services provided are based on the information shared by the student and availability from the institution.
Payment & Refund Policy
- Fees paid to Hope Group for counseling and admission services are non-refundable once service has started.
- Processing and documentation fees are also non-refundable.
- In some cases, Hope Group may collect fees on behalf of institutions, but those payments are governed by the
institution's refund policy.
- Refunds from colleges/universities, if any, are processed according to their own rules and timelines.
- Hope Group is not responsible for delays, denials, or changes in policies from colleges/universities.
Refunds May Be Considered in These Cases:
- Duplicate or excess payment made to Hope Group (after verification).
- A service was paid for but not delivered due to our internal error.
Student Responsibilities
- Students must submit all required academic and identity documents in a timely and accurate manner.
- Any delay or rejection due to incomplete, fake, or incorrect documents is solely the student's responsibility.
- All admission-related communication will be made via email, WhatsApp, or phone using the details provided by the
student.
- Students must inform Hope Group immediately if they wish to cancel or withdraw their application.
- Students must respect the rules, policies, and academic standards of the institution they join.
- Hope Group is not liable for visa rejection, travel delays, or personal issues affecting admission (for international
students).
- All material (guidance documents, college lists, etc.) shared during the process is confidential and not to be copied,
shared, or misused.
- All disputes, if any, shall be subject to the jurisdiction of [Your City Name].